Precision Mitigation & Seamless Rebuilding
The TrueHand Standard is built on a simple premise: emergency mitigation and final reconstruction should not be separate, stressful phases. We combine certified, industry-standard water and fire damage protocols with the critical eye of master builders. By handling the entire recovery process under one roof, we eliminate communication gaps, ensure structural integrity, and deliver a flawless restoration that returns your property to its pre-loss condition—or better.
A Foundation Built on Engineering Expertise
TrueHand Restoration is uniquely led by a combination of formal engineering education and over 16 years of hands-on construction management. Holding a Bachelor's Degree in Civil Engineering and an MBA in Project Management, our founder, Marcelo, transitioned from directing large-scale residential towers and commercial build-outs to specializing in emergency property restoration.
Having worked directly as a Lead Mitigation Technician and a licensed General Contractor managing complex insurance rebuilds via Xactimate, Marcelo understands both sides of the industry perfectly. This deep structural background is our greatest advantage. We don’t just mitigate surface damage; we understand the exact engineering, framing, and finishing systems behind your walls. This dual-expertise guarantees that every water extraction and structural drying process is executed strictly with the final, premium reconstruction in mind.
Technical precision in every detail
IICRC
Certified Mitigation
100%
Insurance Coordination
10+
Years Industry Experience
Need immediate help?
Greater Seattle Dispatch
Speak directly with our expert team to dispatch a 24/7 emergency water mitigation crew or to schedule a seamless post-loss repair estimate.
Our emergency response crews are strategically stationed to guarantee rapid arrival when disaster strikes. We proudly provide 24/7 water mitigation and seamless repair services across King and Snohomish Counties.